Privacy Policy of eclicktech Official Website

Last Updated: March 5, 2026
Effective Date: March 9, 2026

eclicktech Network Technology Co., Ltd. (Registered Address: Room 903, Building C3, Software New City R&D Base Phase II, No. 156 Tiangu 8th Road, High-tech Zone, Xi'an; hereinafter referred to as "the Company," "we," or "us") places the highest priority on your privacy and the protection of your personal information.

When you provide personal information through the eclicktech official website (www.eclicktech.com.en) or other related channels, we process your information based on your consent. This Privacy Policy (hereinafter referred to as "this Policy") outlines how we collect, use, store, share, and transfer your information, as well as the methods we provide for you to access, update, delete, and protect it. We have also prepared a Personal Information Collection and Use Inventory, which you can find in Annex II at the end of this Policy.

Please note that this Policy does not apply to products or services provided to you by third parties. Such third-party offerings are subject to their own respective privacy policies.

We encourage you to read this Policy carefully to understand our practices. Key terms are highlighted in bold, and sensitive personal information (if any) is further emphasized with underlining.

By providing your personal information to us or by checking the consent box for this Policy, you acknowledge and agree to the terms described herein.

Table of Contents

1      How We Collect and Use Your Personal Information

2      How We Share, Entrust, Transfer, and Disclose Personal Information

3      How We Store Your Personal Information

4      How We Protect Your Personal Information Security

5      Exercise of Data Subject Rights

6      Use of Cookies

7      Protection of Minors' Personal Information

8      Updates to This Privacy Policy

9      Contact Us

10   Governing Law and Dispute Resolution

11   Definitions

1. How We Collect and Use Your Personal Information

(A) We collect and use the following personal information to fulfill the business functions described below:

1. Customer Service and Inquiries
If you use the "Xiao Yi" customer service feature on our website, we may collect your name, job title, mobile number, SMS verification code, email address, industry, requested service type, preferred media partners, geographic region, quarterly promotion budget, communication records with Xiao Yi, and any information you voluntarily provide. This information is necessary for us to understand your situation and respond to your inquiries. If you choose not to provide this information, we may be unable to provide customer service support.
To improve our service quality, you may also provide feedback (thumbs up/down) on our responses. We will collect records of your thumbs up/down feedback.This feedback is optional and will not affect your use of the customer service feature.

2. Business Cooperation and Contact
If you contact us through our website, we will collect your name, email address, mobile number, SMS verification code, company name, geographic region, industry, requested service type, and preferred media partners. This information is used to understand your business needs and facilitate follow-up communication. These details are essential for establishing effective business contact; without them, we may be unable to pursue cooperation.
You may optionally provide your QQ/WeChat ID, job title, quarterly promotion budget, and other message content to help us better understand your requirements. Providing these details is optional and does not affect your ability to use the "Contact Us" feature.

3. Security and Maintenance
To ensure a secure browsing experience and prevent risks such as phishing, fraud, vulnerabilities, viruses, and cyber-attacks, we may automatically collect and record your IP address, browser type, language settings, and the date and time of access. This data helps us identify devices, optimize page display, ensure compatibility, and perform troubleshooting.

(B) Exceptions to Consent

In accordance with applicable laws and regulations, we may process personal information without your prior consent in the following circumstances:

1      Necessary for the conclusion or performance of a contract to which you are a party, or for human resources management under legally established labor rules or collective contracts;

2      Necessary for the fulfillment of statutory duties or legal obligations;

3      Necessary to respond to public health emergencies or to protect the life, health, or property of natural persons in emergencies;

4      Processing personal information within a reasonable scope for news reporting or public opinion supervision in the public interest;

5      Processing personal information that you have already made public or that is otherwise legally disclosed, within a reasonable scope in accordance with the Personal Information Protection Law;

6      Other circumstances stipulated by laws and administrative regulations.

2. How We Share, Entrust, Transfer, and Disclose Personal Information

1      Generally, we do not provide your personal information to any other company, organization, or individual, except in the following cases:

◦       With your prior separate consent;

◦       As required by applicable laws, legal processes, mandatory government requirements, or judicial rulings.

2      We may entrust authorized partners to process personal information for the specific, legitimate, and clear purposes stated in this Policy. Such partners will only have access to the information necessary to perform their duties and are prohibited from using it for any other purpose. If a partner intends to use the information for purposes beyond our entrustment, they must obtain your separate consent. We require all such partners to implement strict confidentiality and security measures.

3      In the event of a merger, division, dissolution, or bankruptcy that requires the transfer of personal information, we will inform you of the recipient's name and contact details. The recipient will continue to be bound by this Policy and other legal obligations. Any change in the purpose or method of processing by the recipient will require your renewed consent.

4      We do not publicly disclose collected personal information. If disclosure is mandatory, we will inform you of the purpose, the type of information involved, and any sensitive information, ensuring compliance with all legal requirements.

3. How We Store Your Personal Information

1      We store your personal information only for the minimum period necessary to achieve the purposes described in this Policy, or as required by law, regulation, or your specific authorization. Once the retention period expires, we will delete or anonymize your information in accordance with applicable laws.

2      Generally, personal information collected within the People's Republic of China (PRC) is stored within the PRC. We do not currently transfer or store your personal information cross-border. Should this change, we will inform you of the purpose, recipient, security measures, and risks, obtain your separate consent (where applicable), and ensure compliance with statutory conditions through agreements and security assessments.

4. How We Protect Your Personal Information Security

We implement comprehensive internal management and technical security measures, including but not limited to:

1      Using encryption technologies such as SSL to safeguard your data.

2      Maintaining emergency response plans for security incidents (e.g., data leaks) to mitigate impact and fulfilling all legal reporting and notification obligations.

While we strive to protect your information, please understand that no security measure is completely infallible.

5. Exercise of Data Subject Rights

In accordance with PRC laws and best practices, we respect your rights as a data subject, including:

•       Right to be Informed: Understanding how your data is processed.

•       Right to Access/Correct/Supplement: Reviewing and updating information you have provided.

•       Right to Copy: Obtaining a copy of your personal information.

•       Right to Withdraw Consent: Revoking your authorization for data processing.

•       Right to Delete: Requesting deletion if we have processed data unlawfully.

•       Right to Restrict: Limiting how we process your information.

•       Right to Portability: Transferring your data to a designated processor.

•       Right to Explanation: Requesting clarification on our data practices.

•       Rights of Next-of-Kin: Statutory rights exercisable by close relatives.

To exercise these rights, please contact us at dataprivacy@yeahmobi.com. We will respond within 15 working days.

We generally do not charge for reasonable requests. However, we may charge a cost-based fee for repeated or excessive requests. We may decline requests that are groundless, require disproportionate technical effort (e.g., developing new systems), risk the rights of others, or are highly impractical.

6. Use of Cookies

To enhance your experience, we may use Cookies, Flash Cookies, or other local storage provided by your browser (collectively, "Cookies") to identify you and ensure account security. Some of our services are only available through the use of Cookies.

You can manage your Cookie preferences through your browser settings. Most browsers provide instructions on how to block new Cookies, receive notifications for new ones, or disable them entirely. Please note that disabling Cookies may affect your ability to use certain features of our website securely.

7. Protection of Minors' Personal Information

Our services are intended solely for adults. We do not provide services to minors under the age of 18, nor do we knowingly collect data from them. If you are under 18, please do not submit any information to us. If we discover that information from a minor has been collected in violation of this policy, we will delete it immediately.

Since we may not always be able to identify the age of users, any processing of minors' data is subject to Annex I of this Policy.

8. Updates to This Privacy Policy

As our business evolves and legal requirements change, we may update this Policy. We will notify you of changes by updating the "Effective Date" at the top of this page. We encourage you to review this Policy periodically to stay informed.

9. Contact Us

For complaints, suggestions, or questions regarding personal information protection or this Policy, please contact us at:

•       Privacy Inquiries: dataprivacy@yeahmobi.com

•       Security Vulnerabilities: security@yeahmobi.com

We will process and respond to your request within 15 days or the timeframe required by law.

10. Governing Law and Dispute Resolution

The execution, interpretation, and dispute resolution of this Policy shall be governed by the laws of the Mainland of the People's Republic of China. Any disputes arising from this Policy should first be resolved through friendly consultation. If no agreement is reached, the dispute shall be submitted to the people's court with jurisdiction in the place where the Company is domiciled.

11. Definitions

•       Personal Information: Various types of information recorded electronically or otherwise that relate to an identified or identifiable natural person, excluding anonymized information.

•       Data Subject: The natural person identified or associated with the personal information.

•       Sensitive Personal Information: Information that, if leaked or used illegally, may easily lead to the infringement of the personal dignity of a natural person or harm to personal or property safety, including biometric data, religious beliefs, specific identity, medical health, financial accounts, tracking/location data, and personal information of minors under the age of 14.

•       Anonymization: The process by which personal information is processed so that it cannot be used to identify a specific natural person and cannot be restored.

•       Deletion: The act of removing personal information from systems involved in daily business functions so that it remains in a state where it cannot be retrieved or accessed.

Annex I: Children's Privacy Protection Statement

If any information you provide belongs to a minor, you must obtain prior written consent from their parent or legal guardian. If you are a guardian with questions regarding a minor's data, please contact us using the details in Section 9.

Specifically, for children under the age of 14, the following applies:

1. Collection and Use
Please refer to Section 1 of the main Policy for details on purposes and scope. We do not actively collect children's data. If required, we will strictly follow legal obligations, ensuring necessity and explicit guardian consent.

2. Entrustment and Disclosure
We maintain strict confidentiality. If we entrust third parties to process children's data, we evaluate their legitimacy and require them to sign strict confidentiality agreements, prohibit unauthorized use, and ensure data deletion upon termination of the contract.

3. Storage and Protection
Data is stored within the PRC with encryption. We retain it only for the necessary duration and implement SSL and other security measures.

4. Management of Information
Guardians can access, manage, or request the deletion of a child's data by contacting dataprivacy@yeahmobi.com. We will respond within 15 working days.

Annex II: Personal Information Collection and Use Inventory